My feed doesn’t show on my store

Instagram disconnected

Often the feed is blank because Instagram disconnected your account from our app.

  • Go to Shopify > Apps > Instafeed.
  • Click Connect with Instagram to reconnect your Instagram account.
Screenshot of Instafeed Shopify app, showing the onboarding screen with a red arrow pointing to the Connect with Instagram button.

You pasted HTML on the page

If you added the feed with a <div> in a page or Custom Content section, turn on the Mintt Instafeed app embed too. In the theme editor, open App embeds and switch Instafeed on. Pasted HTML does not load the feed by itself.

Add Mintt Instafeed to a legacy theme · Add the feed to another page

Watch a step-by-step video guide