How do I create a feed with custom media?

Creating feeds with custom media (images and video) is available in our Plus plan only.

The Custom media uploads feature on Instafeed - Instagram feed lets you manually upload images or videos to your feeds, helping you create a more cohesive, brand-aligned feel. Read this guide to learn how to create and manage feeds with custom media on Instafeed.

Contents

Step 1 - Upload media to Instafeed

Step 2 - Create a feed with custom media

How to manage media


Step 1 - Upload media to Instafeed

  • To upload media to show on your feed, go to Instafeed > Custom media.

Instafeed menu in Shopify admin, with a red arrow pointing to the Custom media option.

  • Under Upload from local file, drag and drop files into the upload box, or click Add files to select them from your device.

Screenshot of the Instafeed app user interface, showing the upload from local file section with Add files button highlighted.

Important note: Make sure files are one of the accepted types:

  • Images: .jpg, .jpeg, .png, .gif, .webp

  • Videos: .mp4, .mov, .webm.

  • The uploaded files will appear under Custom media.

Instafeed Custom media page with Custom media section highlighted.

Files uploaded in Instafeed are also automatically added to your Shopify Files (Content > Files).


Step 2 - Create a feed with custom media

  • Go to Shopify > Apps > Instafeed
  • Under Posts to show, select Custom media to create a feed with custom media only.

To create a feed with custom media and Instagram content like your own posts, stories, or tagged posts, simply select the desired options from the dropdown menu.

Instafeed app page with posts to show options highlighted.

  • Click Save feed.

How to manage files

  • Go to Shopify > Apps > Instafeed > Custom media.

Instafeed menu in Shopify admin

On Instafeed Custom media, you can:

  • Delete files from the Instafeed - Instagram Feed app. To delete a file, click the Delete icon.

Uploaded files section with delete button highlighted

⚠️ Deleting files from the Instafeed - Instagram Feed app will also delete files from Shopify Files.

  • Change the date for each file.

  • To change the date of a file, click on the file.

  • Select the new date from the calendar.

  • Click Save.

Preview and edit section showing how to change the date.

Preview and edit section showing how to change the date.

Posts appear on your feed in chronological order. Changing a file's date will change the order in which it appears on your feed.

  • Write a caption for each file.

  • To write a caption on a file, click on the file.

  • Write the desired description on the Caption text box.

  • Click Save.

Preview and edit section showing how to add a caption

You can include hashtags in each caption, which can then be used with the Filter by hashtags feature.

Watch a step-by-step video tutorial: